Financial technology, digital-asset market data

A market-data platform that runs itself: custom AI agents watch it, answer its users, build what they ask for and ask a person when it matters

A digital-asset market-data platform with wallets, run by a small team.

Reviewed by Christopher Clayton, CEO

Scale
Agents on monitoring, releases, user feedback and communications; 3 independent capture regions watched every minute; 1 human decision rule
Engagement
Since the mainnet launch on 4 November 2026, continuously

The challenge

After launch, a platform like this needs the work that never ends: watching the chain and the data feed around the clock, reading what users say, fixing what breaks and building what they ask for. A small team cannot staff that by hand, and a general-purpose chatbot does not know the product, the release rules or what must never be done without approval. The owners wanted a platform that keeps improving without waiting to be prompted, and that stops and asks only when a decision truly belongs to a person.

A product launch is the start of the work, not the end. The week after this platform went live on mainnet it needed monitoring, bug fixes, answers for users and the features they asked for, all at once. Our team's answer was not a bigger team but a set of custom AI agents that know this one product: its code, its runbooks, its release gate and its rules. They are not a chat window waiting for a question. They work on their own schedule, and they come to a person only when a decision is needed.

What they do is concrete. Watchers check the live site, the data service and the media service every minute and cross-check the three independent capture regions every hour. Agents read the results, investigate what looks wrong and open the next task themselves. Requests and bug reports from the community and from support are collected and ranked, and each becomes a scoped task that is built on a branch, passes the automated release gate and review, goes to the warm standby first and can be rolled back in one step. Two requests shipped in the first week this way: a collection activity feed and market capitalization in both currencies.

The rule that makes this safe is the human-in-the-loop rule. Agents do not spend money, touch keys, change live infrastructure or take any irreversible step on their own. When one of those is needed, the agent stops, writes a single numbered question with a recommendation and waits for a yes or a no. The same rule applies to learning: the platform's news lane proposes changes to its own instructions from what readers found useful, and a person approves each one before it takes effect. Communications on Discord, X and email follow written rules too, and anything about money, keys or a sensitive user goes to a person.

The proof is in an ordinary bad day. On 6 November the indexer stopped on a transaction shape it had never seen. An agent traced the loop in the logs, confirmed that the chain and all three archives were intact, wrote a four-line fix from the running commit and handed the build to a person for approval. The site was current again about 65 minutes after it fell behind, and the fix came with a follow-up to make the indexer mark such a block as partial and raise an alert instead of halting. The build of the platform itself is a separate case study; this one is about running it, and about how little of that running now needs a human to start it.

What our team delivered

  • Custom AI agents, built by our team around the platform's own code, runbooks and rules, that work without being prompted: they watch the services, read the logs, check the data against independent copies and open the next piece of work themselves
  • Round-the-clock watchers outside the agents: a check every minute on the live site, the data service and the media service, an hourly cross-check of the three independent capture points, and weekly restore tests of the encrypted chat backup
  • User feedback intake: requests and bug reports from the community and from support are collected, ranked and turned into scoped tasks, and each shipped change is announced back to the people who asked
  • A release path that agents cannot skip: every change is built on a branch, goes through the automated release gate and review, ships to the warm standby first and can be rolled back in one step
  • Communications on Discord, X and email handled by agents inside written rules: answer questions, post release notes, acknowledge requests; anything about money, keys, legal wording or a sensitive user goes to a person
  • A self-review loop: the curated news lane, for example, proposes changes to its own instructions from what readers found useful, but a change takes effect only after a person approves it; there is no unsupervised self-modification
  • A human-in-the-loop rule written into every agent's instructions: money, keys, live-infrastructure changes and anything irreversible need an explicit yes; the agent asks one numbered question with a recommendation and waits

Result

The platform has been live on mainnet since 4 November 2026 and has been improved by agents every day since. Two community requests were built and shipped in its first week: a collection activity feed on 4 November and market capitalization in both currencies on 5 November. On 6 November the indexer stopped on a valid transaction shape it had never seen; an agent found the cause in the logs, made a four-line fix from the running commit, a person approved the build, and the site was current again about 65 minutes after it fell behind, with no data lost because the raw blocks were intact in all three archives. People decide; agents do the work in between.

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Three approval tiers for AI agents

Every action an agent can take falls into one of three tiers: it runs on its own, a named person approves it first, or a human always does it. The examples are illustrative; each firm draws its own lines during scoping.

Three approval tiers for AI agentsThree side-by-side cards. Runs on its own: reading, drafting, searching approved sources, writing its own log. Needs approval: external email, changing records, widening access, running scripts. Never automated: moving money, changing bank details, switching off logging, deleting backups, signing contracts.What an agent may do, by approval tierRuns on its ownLow impact, easy to undoRead and summarise filesDraft text for reviewSearch approved sourcesWrite its own activity logNeeds approvalA named person says yesSend email outside the firmChange a customer recordGrant or widen accessRun a script on a serverNever automatedA human does it, every timeMove moneyChange bank detailsSwitch off logging or alertsDelete backupsSign a contractImpact and difficulty of undoing rise from left to rightExample tiers only. The lines between them are set per firm, per workflow.

A market-data platform with no single point of failure

Three independent capture points record the chain in three regions, a primary and a warm standby serve visitors behind an edge network with no exposed servers, archives go to write-once storage, and three monitoring layers make sure no single failure can silence the alarm.

A market-data platform with no single point of failureA blockchain network feeds three independent capture points, each with its own node and archiver, in Frankfurt, São Paulo and Ashburn. An outside public node is used only to cross-check. The captures feed a primary serving stack with a warm standby behind an edge network, which serves traders. Archives are copied to write-once, retention-locked offsite storage. Three monitoring layers watch the system: an edge monitor every minute that phones the on-call engineer, cloud metrics with email alarms, and an hourly deep cross-check. On a loop the primary fails and the standby serves with no gap. Frankfurtnode + archiverSão Paulonode + archiverAshburnnode + archiverChainnetworkPrimaryservesWarm standbydeploys firstEdge networktunnel · WAF · cacheTraderssite + APIOffsite storagewrite-onceOutside nodecross-checkprimary down: standby servesLayer 1 · edge monitorevery minute · phones on-callLayer 2 · cloud metricsevery minute · email alarmsLayer 3 · deep cross-checkhourly · hashes agreeTHREE MONITORING LAYERS

Twelve months of availability

Measured availability per site over twelve months against a 99.99% target, which allows 52.6 minutes of downtime a year. Six of seven sites meet it; Singapore misses and is shown in red. Illustrative figures.

Twelve months of availabilityDot plot of twelve-month availability. Miami 99.998, Frankfurt 99.997, New York 99.995, London 99.993, Tokyo 99.992, São Paulo 99.991, all at or above the 99.99 percent target. Singapore 99.987 is below target.Availability per site, last 12 monthsMeets 99.99% targetBelow target99.99% target99.98%99.985%99.990%99.995%100.00%Miami99.998% · 10.5 min downNew York99.995% · 26.3 min downFrankfurt99.997% · 15.8 min downLondon99.993% · 36.8 min downTokyo99.992% · 42.1 min downSão Paulo99.991% · 47.3 min downSingapore99.987% · 68.4 min down · below target

Frequently asked questions

Direct answers to the questions we hear most. Something else on your mind?

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What do the AI agents on this market-data platform actually do?

Custom agents, built around the platform's own code, runbooks and rules, watch the services, read the logs, check the data against independent copies, collect and rank user feedback and turn it into scoped tasks. They also handle communications within written rules. Two community requests were built and shipped in the first week after the mainnet launch on 4 November 2026.

When does an agent stop and ask a person?

Money, keys, live-infrastructure changes and anything irreversible need an explicit yes. The agent asks one numbered question with a recommendation and waits. Anything about legal wording or a sensitive user also goes to a person. The platform's self-review loop can propose changes to an agent's own instructions, but a change takes effect only after a person approves it, so there is no unsupervised self-modification.

How is an AI-run platform kept safe and recoverable?

Every change goes through a release path the agents cannot skip: a branch, an automated release gate and review, the warm standby first, and a one-step rollback. Watchers outside the agents check the live site, data service and media service every minute and cross-check three independent capture points hourly. When the indexer stopped on 6 November, the site was current again about 65 minutes later with no data lost, because the raw blocks were intact in all three archives.

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