SaaS and endpoint backup
Microsoft 365 and Google Workspace keep the service running, but the customer is still responsible for its own data. Deleted mail, a bad sync or a ransomware-encrypted drive can be hard to undo. Separate backup gives a restore point outside the vendor's tenant.
What we do
- Backup scope and retention design
- Restore tests with reports
- Mailbox and file recovery
- Tenant migration backups
- Ransomware recovery planning
- Backup admin separation
- Monitoring of failed jobs
Our team works with Microsoft 365 Backup and with third-party SaaS backup products, and has experience with endpoint backup for laptops. We pick retention by the customer's rules, test restores on a schedule and keep backup admin accounts apart from daily admin accounts.
This group links to our Disaster Recovery and Managed IT services and to the cloud storage immutability group. These are tools our team has experience with, not partnerships.
Leading platforms we work with
- Microsoft 365 Backup
- Veeam
- Druva
- AFI
- Keepit
- Commvault
- Cohesity
- Dropsuite
- Spanning
Platforms and practices
- Exchange Online mailbox backup
- OneDrive and SharePoint backup
- Teams data backup
- Google Workspace Gmail and Drive backup
- Endpoint and laptop backup
- Granular and point-in-time restore
- Retention by policy
- Immutable backup copies
- Restore testing schedule
- Separate backup admin identity
References
Sources last checked .
Product names are trademarks of their owners and are listed to describe our experience; they do not imply endorsement or partnership.
How we use SaaS and endpoint backup for clients
Disaster Recovery Planning
Know how long you can be down, and prove you can come back before the day you must.
Learn moreManaged IT Services
We run your IT day to day so it stays secure: help desk, devices, Microsoft 365, Exchange, Active Directory, backups, networks and monitoring.
Learn moreCybersecurity
We find out whether everything you run is safe from attackers, then we fix it.
Learn moreWhere this matters most
Frequently asked questions
Direct answers to the questions we hear most. Something else on your mind?
Send us a messageIf Microsoft keeps my data, why do I need a separate backup?
Microsoft runs the service and keeps it available. It does not protect you from every way data is lost, such as a bulk deletion by a compromised account, a bad sync or ransomware that encrypts a drive. A separate backup gives you a restore point outside the vendor's tenant.
Can a backup administrator account be the same as a daily admin account?
It should not be. A backup an attacker can delete with a stolen admin login is weaker than it looks. We keep backup administration on a separate identity with multi-factor authentication.
How often should restores be tested?
At setup, then on a schedule, at least yearly and after big changes such as a migration or a new backup tool. A backup that has never been restored is a belief, not a control.
Do laptops need their own backup?
Often yes. Files saved only on a laptop are not in the cloud service. Endpoint backup covers them, with retention that matches your rules.