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Online education

Two floors, 100+ people, every system in one hand

A leader in online technology education.

Scale
2 floors, 100+ employees
Engagement
Full management

The challenge

A fast-moving team needed one partner accountable for everything in the office, not five vendors pointing at each other.

A technology education company judges its own IT harshly, so the standard was high. With one accountable team across network, Wi-Fi, storage, security systems, phones and end-user support, problems were solved at the source instead of being traded between vendors.

Consolidating physical and digital systems also simplified security. Access control, cameras, alarm and network were designed together, giving a single view of who and what was on each floor.

What our team delivered

  • Network, Wi-Fi and storage
  • Alarm system, cameras and access control
  • Phone system
  • End-user support and device management

Result

One accountable team for every physical and digital system on both floors.

Get this for your company

Related services with fixed prices and a written scope.

Managed IT and security (MSP)

One monthly price per team member: help desk, device management, patching, backup monitoring and security basics.

$100 per team member, per month

Show 1 more

Managed security monitoring

Endpoint detection and response watched by our analysts, priced per device.

$18 per endpoint, per month

After you purchase, we contact you within 1 hour, any time of day or night, to start onboarding.

No payment is taken online. When we call you within the hour we confirm the scope and send an invoice (ACH, card or crypto).

Region to region, no detour through HQ

Round-trip time between regional sites. Before, every site tunnelled to the head-office VPN in New York and back out (A to New York plus New York to B). After, a direct WireGuard mesh between regions follows the real fibre path. Illustrative figures near today's typical submarine and terrestrial routes.

Region to region, no detour through HQHorizontal paired bars, round-trip time in milliseconds, before and after. London to Frankfurt 158 before, 14 after. Miami to São Paulo 145 and 110. London to Singapore 300 and 170. Frankfurt to Singapore 318 and 160. Singapore to Tokyo 390 and 70. Tokyo to São Paulo 275 and 255.Round-trip time between regional sites (ms)Before: via HQ VPN in New YorkAfter: direct WireGuard mesh0100200300400msLondon – Frankfurt91% lower15814Miami – São Paulo24% lower145110London – Singapore43% lower300170Frankfurt – Singapore50% lower318160Singapore – Tokyo82% lower39070Tokyo – São Paulo7% lower275255Head office: New York. Also in the mesh: New York itself, whose paths are unchanged.

Defense in depth, on a loop

Every device on your network sits behind a monitored firewall with two internet circuits, so attacks are stopped at the door and a provider outage does not stop the business.

Defense in depth, on a loopDiagram of a protected corporate network. The internet reaches an edge firewall over two redundant ISP circuits. Behind the firewall a core switch feeds PoE access switches serving Wi-Fi access points, workstations, IP phones and cameras with door access control, plus a server and iSCSI storage cluster and an encrypted VPN link to the cloud. Gold packets show legitimate traffic passing; red threat packets are stopped and dropped at the firewall. On a loop, ISP circuit A goes down and traffic fails over to ISP circuit B, then the circuit is restored. InternetISP AISP BFirewallCloudVPN tunnelCore switchServersiSCSI storagePoE switchPoE switchWi-FiWorkstationsIP phonesCCTV · doorsISP A downRerouted to BLegitimate trafficThreat, blockedPROTECTED NETWORK

Twelve months of availability

Measured availability per site over twelve months against a 99.99% target, which allows 52.6 minutes of downtime a year. Six of seven sites meet it; Singapore misses and is shown in red. Illustrative figures.

Twelve months of availabilityDot plot of twelve-month availability. Miami 99.998, Frankfurt 99.997, New York 99.995, London 99.993, Tokyo 99.992, São Paulo 99.991, all at or above the 99.99 percent target. Singapore 99.987 is below target.Availability per site, last 12 monthsMeets 99.99% targetBelow target99.99% target99.98%99.985%99.990%99.995%100.00%Miami99.998% · 10.5 min downNew York99.995% · 26.3 min downFrankfurt99.997% · 15.8 min downLondon99.993% · 36.8 min downTokyo99.992% · 42.1 min downSão Paulo99.991% · 47.3 min downSingapore99.987% · 68.4 min down · below target

Frequently asked questions

Direct answers to the questions we hear most. Something else on your mind?

Send us a message
Which systems were in scope?

Network, Wi-Fi and storage, the alarm system, cameras and access control, the phone system, and end-user support with device management. The office spanned two floors and more than 100 employees.

Why use one provider for everything?

The client needed one partner accountable for everything in the office, not five vendors pointing at each other. The result was one team responsible for every physical and digital system on both floors.

Did the scope include physical security?

Yes. The alarm system, cameras and access control were part of the same engagement as the network and phones.

Do you know if your company is safe?

Speak with a security engineer today. The first assessment call is free and confidential.

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