Incident response retainer
A named team, a signed agreement and a phone number you can call before something happens.
$1,500 per month
View detailsNo payment is taken online. When we call you within the hour we confirm the scope and send an invoice (ACH, card or crypto).
After you purchase, we contact you within 1 hour, any time of day or night, to start onboarding.
Emergency package: security engineer in 1 hour
Is your company in a cybersecurity crisis? Purchase this package and a security engineer will call you within 1 hour.
Emergency response
What is included
- A callback from a security engineer within 1 hour of purchase, at any hour, every day of the year
- A 30-minute triage call: what happened, what is still at risk, what to do in the next hour
- Written containment steps for your team to carry out while we mobilize
- The first 4 hours of incident response work, remote
- A short written summary of the incident and the recommended next steps
Delivery
Callback within 1 hour, 24 hours a day, 365 days a year.
Good to know
What starts the one-hour clock?
The moment your order is received. No payment is taken online: we call you within the hour, confirm the scope and send an invoice.
What if we need more than four hours?
We agree the next steps with you on the triage call. Time beyond the package is billed at the rate in your order confirmation, and only with your approval.
Can you work with our lawyers and insurer?
Yes. Tell us on the call and we will coordinate with your counsel and your cyber insurance carrier.
Testing of any kind happens only inside a written scope and rules of engagement that you sign before work begins. See all services.
Often bought together
Disaster recovery plan
What breaks, how long you can afford it to stay broken, and exactly how to bring it back. Written, tested on paper and handed over.
$4,500 per plan
View detailsRemediation support
Engineer hours to help your team fix what an assessment or test found: configuration changes, patching plans and retests of the fixes.
$220 per hour
View details